What we offer
Request an estimate or call an Charter Van Lines representative today and see what makes Charter Van Lines one of the leaders in the industry.A properly licensed interstate broker, such as Charter Van Lines is not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.
Cancellation/Refund Policy: I understand that deposits are non refundable for moves cancelled, reserved, or placed on hold within seven (7) business days (Saturday, Sundays and Holidays not included) of the first estimated packed or load date, or if cancelled on loading dates. Deposits will be 100% refundable with No Cancellation Fee or Additional Charges for moves cancelled outside seven (7) business days (Saturday, Sundays and Holidays not included) prior to the first estimated pack or load date listed above (whichever applies). I understand that the majority of Charter Van Lines Services role in my shipment is performed immediately after signing this agreement. I understand that if I change my load dates up closer than the original load dates, the cancellation policy applies to the new load dates. If load dates are changed to later dates, the cancellation policy applies to the original load dates. All cancellation and refund requests must be sent in writing via e-mail and/or fax to email@example.com or Fax:1(888)824-2551. Cancellation requests sent to Charter Van Lines. after normal business hours (6:00 PM EST) will be considered received on the following day. All refund requests must be confirmed by Charter Van Lines. before refunds are processed back to your account. Refunds can take 5-7 business days to reflect on your next statement.